terms and conditions

AGREEMENT TO CAFE TISSARDMINE TERMS & CONDITIONS: By submitting your payment to Cafe Tissardmine you are agreeing to all terms and conditions listed below.

RESPONSIBILITIES: Cafe Tissardmine exercises reasonable care in making accommodation, local transport and sightseeing arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Cafe Tissardmine accepts no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or any other cause beyond their personal control. It is therefore imperative that you purchase comprehensive travel insurance and notify Cafe Tissardmine of your policy number before you travel. Cafe Tissardmine reserves the right to cancel or change itineraries, or substitute services without notice and to decline to accept or retain any participant at any time.

RETREAT PRICE – Local adjustments. Retreat prices unless noted, are based on land rates and rates of exchange in effect at the time of arrangements. All rates are subject to change without prior notice. Should the rates go up or down prior to departure, an adjustment will be made. As all services are contracted and prepaid on a group basis, no refunds can be granted for any pre-booked accommodations, services or events which are not used. If you deviate from the tour, no consideration can be given to a refund for unused services.

CANCELLATION TERMS: Any cancellation must be made in writing (letter / email). Cancellation charges are as follows: cancellation 60 – 90 days before commencement of course: 40% of cost; cancellation 59 – 30 days before commencement of course: 65% of cost; cancellation less than 30 days before commencement of course: 100% of cost. In exceptional circumstances, the charge may be negotiated, however accommodation and local transport costs will still need to be covered if no one can take your place.  If a course is under subscribed we may cancel; in this case a full refund (including deposit) will be made.

HEALTH REQUIREMENTS: Please advise us of any existing health conditions and make sure you carry sufficient medication for any medical conditions. Cafe Tissardmine reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants. Cafe Tissardmine will do the utmost to assist in the case of an emergency but is not responsible for the costs of any medical treatment or the quality of medical care, or lack thereof, you may receive while on the trip. It also your responsibility  to make sure your travel vaccinations are up to date. Cafe Tissardmine will not have liability regarding the provision of medical care of any illnesses or accidents that occur before, after or during the course of the tour.